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FAQ

What Types Of Cigar Accessories Does Muxiang Offer?

  • Cigar Cutters: Guillotine, punch, and V-cutters for precise cuts.

  • Lighters: Butane torch lighters for clean, even lighting.

  • Humidors: Travel and desktop humidors to maintain 65-70% humidity.

  • Cigar Cases: Leather and metal cases for safe transport.

  • Ashtrays: Stylish designs with deep bowls and cigar rests.

  • Hygrometers: Digital and analog options for accurate humidity monitoring.

  • Custom Engraving: Personalized engravings for pipes and accessories.

How To Use Our Cigar Humidor?

  • Season the Humidor: Before first use, wipe the interior with distilled water and place a damp sponge inside for 24-48 hours to season the wood.

  • Use a Humidification Device: MUXIANG humidors come with built-in humidifiers; refill with distilled water or propylene glycol solution monthly.

  • Monitor Humidity: Use a MUXIANG digital hygrometer for precise readings. Calibrate it using the salt test (place in a sealed bag with a saltwater solution for 24 hours; it should read 75%).

Are Muxiang Cigar Accessories Covered By A Warranty?

Yes, all our cigar humidors are under warranty. If you need repairs, please contact our customer service at [email protected] or contact us via WhatsApp (+1 (912) 419-2038)

Can I Personalize My Cigar Accessories With Custom Engraving?

Absolutely! MUXIANG provides custom engraving on cigar cases and select accessories. Personalize with initials, names, or unique designs to craft a bespoke item or a thoughtful gift. For details, contact our customer service and share your design. Production typically takes 3-5 business days.

What Are The Delivery Methods For Your Cigar Accessories?

We offer global free shipping on all orders. We will use UPS or Yanwen to transport your goods. You’ll receive a confirmation email with tracking details once shipped.

Can I return MUXIANG cigar accessories if I’m not satisfied?

Yes, under our Full Satisfaction Guarantee, you can return accessories within 7 days for any reason, no questions asked. Items must be unused and in original packaging. Contact [email protected] to initiate a return. Refunds are processed within 1-2 business days after receiving the item.

Do You Offer Wholesale Options For Cigar Accessories?

Yes, MUXIANG provides wholesale services for cigar lounges, tobacco shops, gift stores, and online retailers. Benefits include competitive pricing, bulk discounts, and custom engraving options to enhance your brand. Contact our wholesale team at [email protected] to discuss partnership opportunities.